Terms of Service

Effective date: May 12, 2026  ·  Last updated: May 20, 2026

1. Agreement

These Terms of Service (“Terms“) form a binding agreement between you and Wondfo USA, Inc. (“we“, “us“, “our“) governing your access to and use of the WELLlife Care mobile application and any related websites or services (collectively, the “Service“).

By creating an account, signing in, or otherwise using the Service, you acknowledge that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service is

WELLlife Care is a consumer health-tracking application. It helps you log self-reported symptoms, temperature, SpO₂, blood pressure, and rapid-test results; attach optional photos of test strips as personal records; review general public-health information (including content sourced from the U.S. CDC); and produce personal reports.

3. Important medical disclaimer — please read

The Service is for personal informational and logging purposes only.

• The Service is not a medical device. It is not FDA-cleared, FDA-authorized, or FDA-approved for the diagnosis, treatment, cure, mitigation, or prevention of any disease.
• The Service is not an authorized companion application to any specific rapid test. Rapid-test results must be read and interpreted by you, visually, according to the test manufacturer’s instructions for use (IFU). The Service only records what you choose to enter; it does not read, scan, or analyze test strip images.
• The Service does not diagnose any illness, determine your viral load, determine whether you are contagious, or determine whether you are safe to return to work, school, travel, or any other activity.
• General information provided through the Service (including any output from the AI assistant) is educational only and is not medical advice, nor a substitute for consultation with a qualified health-care provider.
• Always seek the advice of your physician or other qualified health-care provider with any questions you have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read in the Service.

3.1 Emergencies

If you believe you are experiencing a medical emergency, call 911 (or your local emergency number) immediately. Do not use the Service to report an emergency. The Service is not designed for, and is not capable of, providing emergency response or real-time monitoring.

4. Eligibility

You must be at least 18 years old to create an account. By creating an account you represent that you meet this age requirement and that you have the legal capacity to enter into these Terms in your jurisdiction.

The Service is offered for use in the United States. If you access it from outside the United States, you do so on your own initiative and at your own risk; you remain responsible for compliance with local laws.

5. Your account

• You agree to provide accurate, current information when registering and to keep it up to date.
• You are responsible for safeguarding your password and for any activity that occurs under your account. Notify us promptly at appadmin@wondfousa.com if you suspect unauthorized access.
• You may not share your account, sell access to your account, or create an account on behalf of another adult without their authorization.
• The “family member” feature is intended for managing logs for members of your own household. You represent that you have the right to enter and manage that information; you are responsible for what you choose to record about them.

6. Acceptable use

You agree not to:

• Use the Service in a way that violates any law or third-party right;
• Submit false, misleading, or fraudulent information;
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where applicable law expressly permits;
• Use any automated means (bots, scrapers) to access the Service, except through interfaces we publicly document;
• Interfere with or disrupt the Service or the servers and networks that host it; or attempt to gain unauthorized access to any portion of the Service;
• Use the Service to develop a competing product or to train any third-party machine-learning model.

We may suspend or terminate accounts that violate this section.

7. Your content; your responsibility

You retain ownership of the symptom logs, test entries, photos, notes, and other content you submit (“Your Content“). You grant us a limited, non-exclusive, royalty-free license to store, transmit, display, and back up Your Content solely to provide the Service to you and to perform the operations described in the Privacy Policy.

You — not WELLlife Care — are responsible for any report or content you choose to export, share, send to your doctor, or otherwise distribute. Once data leaves the Service at your direction, we no longer control its handling.

8. Third-party services and content

• Rapid-test manufacturers — your rapid test is a separate product from the Service. Always follow the manufacturer’s IFU. We make no representation about the performance of any specific test.
• CDC information — public-health content presented in the Service is drawn from publicly available CDC resources. CDC does not endorse or sponsor WELLlife Care.
• Amazon Web Services — we use AWS (Cognito for authentication, DynamoDB for data, AppSync for the GraphQL API, and S3 for any synced file storage). Your use of the Service is also subject to AWS’s applicable terms; we remain accountable to you for the way we configure those services on your behalf.

9. Changes to the Service

We may add, modify, or remove features of the Service at any time, with or without notice. We will not make a change that materially reduces the security or privacy protections of Your Content without prior notice.

10. Termination

• By you. You may stop using the Service at any time and may delete your account from the in-app settings. Deletion is irreversible.
• By us. We may suspend or terminate your account if we reasonably believe you have violated these Terms, if we are required to do so by law, or if continued service would expose us or our users to material risk. We will give you reasonable notice and the opportunity to export your data unless doing so would itself violate law or our security obligations.
• Provisions that by their nature should survive termination (including Sections 3, 7, 11, 12, 13, and 16) will survive.

11. Warranty disclaimer

To the maximum extent permitted by applicable law, the Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or trade usage. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components, or that any specific health outcome will result from using it.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply only to the extent permitted by law.

12. Limitation of liability

To the maximum extent permitted by applicable law:

• No indirect damages. In no event will we or our affiliates, officers, employees, agents, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — or for loss of profits, revenues, data, goodwill, or other intangible losses — arising out of or relating to the Service, even if we have been advised of the possibility of such damages.
• Liability cap. Our aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) USD 100 or (b) the total fees you have paid us for the Service in the 12 months before the event giving rise to the claim (the Service is currently free, so (a) applies for most users).
• Essential basis. These limitations apply even if a remedy fails of its essential purpose.

Some jurisdictions do not allow the limitation of liability for certain types of damages; in those jurisdictions the limitations above apply only to the extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless WELLlife Care, our affiliates, and our respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of any law or any right of a third party.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules in effect at the time the dispute arises. The arbitration will take place in New York County, New York, or by remote hearing if both parties agree. Judgment on the award may be entered in any court of competent jurisdiction.

You and we each waive any right to a jury trial and any right to participate in a class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.

30-day opt-out. You may opt out of this arbitration agreement by emailing appadmin@wondfousa.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. If you opt out, any dispute will be resolved exclusively in the state or federal courts located in New York County, New York, and you and we consent to the personal jurisdiction of those courts.

Notwithstanding the foregoing, either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property rights.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you in-app and by email at least 14 days before it takes effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the new Terms, you must stop using the Service and may delete your account.

16. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any in-app notices we present at sign-up, are the entire agreement between you and us.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or successor.
• Notices to you. We may give notice by email to the address on your account or by an in-app notice.
• Force majeure. We will not be liable for any failure or delay caused by circumstances beyond our reasonable control.

17. Contact

• Email: appadmin@wondfousa.com
• Mail: Wondfo USA, Inc. — mailing address available on request.