Skip to content
Home
Products
WELLlife™
Health Provider
WELLlife™ COVID-19 / Influenza A&B Antigen Test (EUA)
Consumer
WELLlife™ COVID-19 / Influenza A&B Home Test (EUA)
WELLlife™ COVID-19 Antigen Home Test
SAFElife™
Urine Test
SAFElife™ Multi-Drug Urine Test Cups
SAFElife™ T-Dip Multi-Drug Urine Dip Cards
SAFElife™ Fentanyl Urine (Home) Test (Cassette/Dip Card)
SAFElife Fentanyl Urine (Home) Test (Cassette/Dip Card) – Canada
Oral Fluid Test
SAFElife™ Multi-Drug Oral Fluid Tests
SAFElife™ T-Swab Cotinine (COT) & Alcohol Oral Fluid Test
Hair Test
Harm Reduction Test
SAFElife™ Fentanyl (FTY) Liquid & Powder Test
SAFElife™ Xylazine (XYL) Liquid & Powder Test
SAFElife Benzodiazepines (BZO) Liquid & Powder Test
HORMONElife
HORMONElife Pregnancy Test
PETlife™
PETlife Pro-DX Immunofluorescence Analyzer
News & Blog Posts
Support
Resources
About Us
X
Search
Search
Test Page
Please enable JavaScript in your browser to complete this form.
Please enable JavaScript in your browser to complete this form.
Product Brand
*
Unknown
WELLlife
HORMONElife
SAFElife
Private Label
Name
*
First
Last
Organization Name
Phone
Email
*
Address
Address Line 1
Address Line 2
City
--- Select state ---
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Source Type
Select One
Test User (At-Home/OTC)
Distributor
Health Care Professional
Other
If you select Other for the above question, please specify:
Type of Issue
*
Question
False Positive
False Negative
Invalid (No Control Line)
Damaged Product
Item Expired
Other Issue
Product Name
Product Purchased Through
*
Select One
Online Channel
Sales Rep
REF/CAT #
Lot Number
Lot # (located on product packaging - not REF #)
Expiration Date
.mpg, file Product
Date Event Occurred
Comment/Description
*
Detailed description of the malfunction or inquiry:
File Upload - Supported formats (e.g. .png, .gif, .jpg, .pjp, .jfif, .pdf, .docx, .ppt, .mpg, .mov, .wmv, .mp4) - up to 25 MB per file
Click or drag files to this area to upload.
You can upload up to 10 files.
Attach supporting documents or photos/videos of your malfunction or inquiry:
Submit