1. Physical Product Reliability
About Our Strips
Our test strips have been in use for many years on the market and have demonstrated reliability when used according to the instructions. Each batch of strips undergoes quality checks to ensure accuracy and consistency in results.
Using the Strips Correctly
- Always check the expiration date before use.
- Store the strips in a cool, dry place, away from direct sunlight.
- Follow the instructions provided with each package to ensure the most accurate result possible.
Important Considerations
While our strips are designed and tested to offer reliable results, no test can guarantee 100% accuracy under all circumstances. External factors such as user technique, environmental conditions, and timing can affect outcomes.
2. App Accuracy and Limitations
Based on Published Research
Our pregnancy (or fertility) estimation features are based on well-regarded, published scientific papers. These studies inform the algorithms that underpin our predictions and calculations.
Individual Differences
Every individual’s body responds differently to hormonal changes, meaning that although our algorithms are grounded in scientific data, they may not capture every unique circumstance. Variations in lifestyle, health, and environment can affect measurements.
Disclaimer
We cannot guarantee that a universal average (or “universal thermom”) will fully represent each person’s specific situation. Consider using additional methods (e.g., professional medical advice) to confirm or support the app’s indications.
3. App-Driven Test Strip Analysis
How It Works
The app uses your smartphone’s camera to read the test line on the strip, then applies an algorithm to quantify and interpret that test line value.
Environmental & Device Factors
- Different phone camera qualities, lighting conditions, and phone models can lead to slight variations in how the app interprets test lines.
- Environmental factors such as glare, shadows, or low light might affect the clarity of the image.
- For best results, use good lighting and ensure your phone’s camera lens is clean.
User Confirmation
Because of potential environmental and device variances, it is critical for users to review their result visually and confirm that the app’s reading aligns with the test strip’s visible lines. If results appear uncertain or contradictory, we recommend retesting or consulting a healthcare professional.
4. In-App Store for Test Strips
Convenient Purchasing
You can purchase additional test strips or refill packs directly within the HormoniELife app. This ensures you have access to fresh, up-to-date supplies without the need to visit external retailers.
Shipping & Availability
- Shipping times and availability may vary based on your location.
- Always order ahead of time to ensure you have enough strips for continuous testing.
- Contact our customer support for any issues related to billing, delivery, or product inquiries.
Need More Help?
If you have any further questions or concerns, please reach out to our support team through the in-app contact function. Our goal is to help you get the most accurate and insightful experience while using HormoniELife.
