Privacy Policy for Hormone Life
Last updated: May 6, 2024
1. Introduction
Welcome to the Hormone Life mobile application (“the App”) by Wondfo USA Co., Ltd. (“Wondfo”, “we”, “us” or “our”). This Privacy Policy explains how we collect, store, use, disclose, and safeguard your information when you use the App.
By creating an account or using the App, you agree to this Privacy Policy. If you do not agree, please discontinue use. This policy applies to all data collected through the App.
2. What Information Do We Collect?
a. Personal Information
We may collect:
Name, email, phone number, date of birth, face ID
Your messages, emails, support chats, and survey responses
Your app activity and usage behavior
b. Health & Wellbeing Data
You may choose to provide:
Menstrual cycle dates
Fertility test results and images (e.g., ovulation, pregnancy)
Basal Body Temperature (BBT)
Cervical mucus, period flow, medication intake, etc.
c. User Content
Photos, videos, recordings, or messages you submit, including support content that may contain health data.
d. Non-Personal Information
Device details, IP address, network type, app usage stats, performance data, and cookie-related data.
3. How We Use Your Information
We may use your information to:
Provide and personalize services (e.g., ovulation prediction)
Communicate with you (support, updates, marketing)
Improve the App via analytics
Promote products and services
Meet legal requirements or prevent fraud
Our processing is based on contract performance, your consent (for health data), and legitimate business interests.
4. Disclosure of Your Information
We do not sell your information. We may disclose it:
To service providers acting on our behalf
In business transfers (e.g., merger or sale)
To comply with legal obligations
5. Vendors
Amazon Web Services (AWS)
Stores all collected data
Used for secure infrastructure and hosting
Facebook Login
Shares app launch fact if you use Facebook login
Apple Login
Shares app launch fact for Apple ID login
Google Login
Shares app launch fact for Google login
All vendors may use your data for service delivery, legal compliance, fraud detection, or as per their terms.
6. Security
We implement reasonable security measures to protect your data against unauthorized access or misuse.
7. Cookies and Similar Technologies
We and our vendors use cookies and tracking tools for functionality, analytics, and personalization. You may limit them in your browser settings.
Learn more: https://allaboutcookies.org/how-to-manage-cookies
8. Data Retention
We retain your data as long as needed for service, legal, or business purposes. If your account is inactive or you delete the App, we may retain data for 5 years unless required to keep it longer.
To delete your account, email: support@HormoneLife.com
Deleted data cannot be recovered if you create a new account later.
9. Your Rights
Depending on your location, you may have the right to:
Access or delete your data
Request corrections
Learn what data we hold
Request limitations on certain data uses
10. California Privacy Rights (CCPA)
If you reside in California, you may:
Request access to collected and shared data
Request data deletion
Correct inaccuracies
Opt out of data sales or sharing
Limit use of sensitive data
File a “Shine the Light” request once per year
Email: support@HormoneLife.com with subject “California Consumer Privacy Information”.
We do not respond to “Do Not Track” browser signals.
11. Your Choices
You may manage data sharing through App or device settings. Some data is required for functionality; other data is optional but may affect experience quality.
12. Children’s Privacy
This App is not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have, please contact us for deletion.
13. Policy Updates
We may update this Privacy Policy at any time. Continued use of the App indicates acceptance of any updates.
14. Contact Us
For questions or data requests, contact:
📧 support@HormoneLife.com
